Managed Services

Your business depends on its information technology systems to keep operations running smoothly and efficiently. Are you regularly putting out IT fires and dealing with those periodic IT surprises that always seem to pop up at the worst possible times? Is poorly executed technology support holding back your business, creating problems or unnecessarily wasting man-hours? Today’s complex IT world requires knowledgeable and aggressive management in order to keep companies operating at peak efficiency and its people working without technology delays.

Picture6Specializing in information technology consulting and implementation services for businesses and organizations, HSMC Orizon Technology understands that ensuring business continuity, increasing security and reducing exposure to data losses are critical to your operation.

Our consultative approach provides you with the observations and recommendations necessary to move toward developing a technology game plan that addresses your short-term issues—and creates that essential road map for supporting future business.

With over 20 years of experience in designing, configuring, installing and managing technology, we have the expertise to conquer difficult IT challenges, give you peace of mind with first-class support and always deliver the assurance and reliability that your company demands and deserves.

Which service offering best describes your needs?  Each suite of services can be custom-tailored to your business:

Level 1 Level 2
System Monitor — Servers & Workstations
System Monitor — Network & Backup Devices
Patch Management — Servers & Workstations
Enterprise Security Management
Management & Remediation (all inclusive)  
Network Devices  
End-User Support Hourly Included
Quality of Service Meetings
Discounted Hourly Rate

Service Descriptions

We use industry-leading tools to monitor all critical components of your technology environment including servers, workstations, firewalls, switches and backups. As issues are identified we will notify you and agree on a remediation plan, keeping your critical systems operational.
Our monitoring tools allow us to remotely push all operating system updates and security patches to your devices ensuring your systems remain current and protected.
We implement security applications such as anti-virus, web filtering and anti-spam management to keep workstations safe from outside threats and undesirable elements.
We proactively take full responsibility for your servers, workstations and other network devices. We make sure they are performing well and are properly maintained. When an issue arises, we spend whatever time is required to resolve the problem as soon as possible.
Our team of experienced engineers is available to help your users maintain a high level of productivity, troubleshoot issues, answer questions and solve problems – big or small. Our service desk is monitored 24/7 to offer fast response in emergencies.
We regularly meet with your key stakeholders to understand your business objectives, review the work we have done, share our observations and recommendations, update your inventory and help you plan for future technology projects.

Our dedicated team of highly skilled engineers and seasoned project managers and consultants—coupled with our professional 24/7 service desk and five-star responsiveness—provides you with an unparalleled comfort level, letting you focus on growing your business.